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City Center
Lafitte
6.0
mi
Airports
Aeropuerto de Playa del Carmen (PCM)
8.0
mi
Cancun (CUN)
29.5
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Buffets!
“The themed buffet nights by the pool were excellent, especially the Friday Mexican buffet which was a highlight of our stay.” view full review
Spotless Rooms!
“Our ocean view room was meticulously clean and well-maintained every day, creating a comfortable and inviting atmosphere.” view full review
Relaxing Spa!
“The Hydro Therapy Circuit was a fantastic experience, allowing us to unwind and rejuvenate in a serene environment.” view full review
Luxurious Amenities!
“The bathroom was well-equipped with high-quality spa soaps and a spacious jacuzzi, enhancing our overall comfort and relaxation.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Baggage storage
Locker room
Elevator
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness center
Water sports
Cycling
Tennis court
Pool tables
Darts
Table tennis
Yoga class
Sports trainer
Guest Parking
Dryer
Services
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Children
Board games
Children's play area
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Spa & wellness center
Steam room
Beauty treatment
Full body massage
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
AM/FM alarm clock
Room decor
Curtains
Show more
Location
Carretera Federal 387 Kilometro 299, Playa Del Carmen, Mx,
Lafitte,
Mexico,
77710,
Quintana Roo
Map view
Carretera Federal 387 Kilometro 299, Playa Del Carmen, Mx,
Lafitte,
Mexico,
77710,
Quintana Roo
City landmarks
Events
Salon Tres Rios I
4200 ft
Punta Bete
1.8
mi
Calle Xcalacoco North of Playa del Carmen
Playa
2.3
mi
Punta Venado
2.8
mi
Beach
Xcalacoco
2.6
mi
Golf Course
Grand Coral Golf Riviera Maya
3.0
mi
Golf Course
El Camaleon Golf Course
10.6
mi
Nearby
Museums
Zona Arqueologica Tulum
1900 ft
Restaurants
Punta Bonita at Rosewood Mayakoba
2800 ft
Ctra. Federal Cancun Rosewood Mayakoba
Reviews and Ratings
Feedback from previous guests about their experience
84%
liked the resort and would come back again
Incredible food variety
Beautiful beach access
Inconsistent room service
Dining options vary
8.4/10
Great
Rooms
8.0
Location
8.8
Service
9.6
Dining
7.6
Guest reviews
8.4/10
based on 10 reviews
4.5/5
based on 12856 reviews
8.5
8.5/10 based on 258 reviews
#69 of 260 hotels in Playa del Carmen based on Tripadvisor
George
United States of America,
December
2024
9.4/10
I had an incredible stay at Secrets Capri, where the atmosphere was welcoming and the service was beyond exemplary. The clean and comfortable rooms offered great views, and the dining options were mostly fantastic. While there were a few minor issues, like some beach seaweed and occasional waits for a table, these didn't detract from the overall experience. I can't wait to return to this beautiful resort!
Rooms
9.0
Our room was well-kept, clean, and had a lovely view overlooking the pool and ocean. The king bed was comfortable, and I appreciated the included Jacuzzi tub and balcony.
Service
10.0
The service was exceptional; staff went out of their way to make us feel special, from check-in with champagne to attentive room service and housekeeping.
Location
10.0
The resort is right on the beach, and the convenient access to the water and nearby activities made it easy to enjoy our vacation.
Dining
9.0
Dining was a highlight with a variety of excellent restaurants; I particularly loved the meals at Portofino and Himitsu.
Facilities
9.0
The pool area was beautiful and well-maintained, providing a perfect spot to relax and soak up the sun.
Noah
United States of America,
December
2024
8.0/10
Overall, the resort is a clean and inviting place with very friendly staff who go above and beyond to make your stay enjoyable. The rooms, while comfortable, could use a few upgrades, and the dining experience was hit or miss at times. The location near the beach is a huge plus, but we did notice some areas showing signs of age. Despite a few shortcomings, the value for money during our stay was quite attractive.
Rooms
7.0
The rooms were always kept clean and offered a comfortable atmosphere. However, they did show signs of aging in places, and some guests experienced issues with air conditioning.
Service
10.0
The service was exceptional, with the staff always ready to assist and make our experience memorable.
Location
9.0
The resort is conveniently located right by the beach, making it easy to enjoy the ocean views.
Dining
6.0
While most meals were tasty, there were inconsistencies, particularly with room service, which I wouldn't recommend.
Facilities
8.0
The pool area was well-maintained and provided a relaxing environment, though the facilities could use some updates.
John
United States of America,
November
2024
7.4/10
I recently returned from a week at Secrets Capri and found it to be a decent place overall. The staff was exceptional, the location near the beautiful beach was ideal, and I enjoyed the variety of dining options. However, some areas, like the beach and certain restaurants, need improvement, and noise from the disco can be disruptive at night.
Rooms
7.0
The rooms were clean and offered a nice ocean view, but noise from the Desires disco below was quite bothersome at night.
Service
9.0
Upon check-in, I was welcomed with champagne, and the staff throughout my stay were friendly and attentive.
Location
8.0
The hotel is right on the beach, providing a stunning backdrop for relaxation, though the beach could use some restoration.
Dining
7.0
The dining experience was hit or miss; most food was tasty, although I was disappointed by the seafood menu options.
Facilities
6.0
Facilities like the pool were nice, but the cleanliness could use some attention, especially around the hot tub.
Stephen
United States of America,
November
2024
8.6/10
Secrets Capri is a beautiful resort with incredible food and a stunning beach that really enhances the overall vacation experience. The service was exceptional, and I especially loved the attention to detail with the pool and beach areas. However, the room service was occasionally inconsistent, and the dining options varied in quality. The overall experience, though, was fantastic, and I definitely felt I got good value for money.
Rooms
8.0
Our room was spacious, clean, and offered a great view overlooking the pool; however, sometimes the cleanliness didn't meet the same high standards throughout our stay.
Service
9.0
Service was prompt and friendly, with staff always willing to provide assistance, though there were moments of inconsistency with room service.
Location
10.0
The resort is right on the beach, providing easy access to beautiful ocean views and relaxing walks along the shore.
Dining
7.0
Dining had its hits and misses; while some meals were excellent, others felt more like typical chain restaurant food.
Facilities
9.0
The pool area was well-maintained, and the beach was stunning, making for a relaxing atmosphere despite minor issues like seaweed.
Incredible food variety
Inconsistent room service
Kevin
United States of America,
August
2024
8.8/10
I had an amazing experience at this resort, which is small and intimate, allowing you to connect with the staff and other guests. The service was impeccable, and the hotel itself was very clean and well-kept. However, the beach was not as expected with some seaweed and debris, which was disappointing. Overall, the value for money was good considering the amenities and food options available.
Rooms
9.0
Our room was clean, spacious, and offered a fantastic ocean view from the balcony. It was well-maintained throughout our stay.
Service
10.0
The service was exceptional; every team member made us feel welcomed and attended to our needs promptly.
Location
7.0
The location was ideal as it was right on the beach, though the beach area had some issues with seaweed.
Dining
9.0
Dining options were varied and delicious, and I was never bored with the food selection.
Facilities
9.0
The facilities were excellent, especially the pool area, which was well-maintained and inviting.
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