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Hyatt Zilara Riviera Maya Adults Only All-Inclusive Hotel Playa del Carmen, Playa del Carmen

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From259US$ /night
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05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Carretera Federal 387 Kilometro 299, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Hyatt Zilara Riviera Maya Adults Only All-Inclusive is an upscale resort located in Playa del Carmen, Mexico, offering a unique adults-only experience amidst picturesque tropical surroundings. This luxurious resort blends modern elegance with the rich influences of the Mayan culture, providing guests with a top-notch all-inclusive experience, complete with exceptional service and amenities. Set along a pristine stretch of white sandy beach, this resort ensures guests enjoy stunning views of the Caribbean Sea while indulging in a variety of culinary delights and entertainment options.

Location

Situated in the charming Riviera Maya, the resort is conveniently located just 15 kilometers from Aeropuerto de Playa del Carmen, making it easily accessible for travelers. The surrounding area is filled with attractions, including beautiful beaches and the vibrant Fifth Avenue, known for its shops, nightlife, and dining. Guests can also explore nearby landmarks, such as ancient ruins and cenotes, adding to the allure of this prime vacation destination.

Rooms

The resort features 291 rooms and suites, each designed with elegance and comfort in mind. Accommodations include spa-inspired bathrooms and private balconies or terraces that offer breathtaking views of the sea, tropical gardens, or the resort's lush surroundings. Standout room features include air conditioning, free stocked minibars, and 24-hour room service for a truly luxurious stay.

Eat & Drink

Guests can savor a culinary journey at nine onsite restaurants, offering diverse global cuisines, including Mediterranean, Asian, and Mexican flavors. Signature dishes are crafted by expert chefs, and there are options for casual poolside dining at the beach club, as well as 24/7 in-room dining for added convenience. Breakfast features a complimentary buffet with a variety of choices, catering to different tastes.

Leisure & Business

The resort offers an array of recreational activities, including water sports, yoga, and entertainment programming that includes live shows and themed events. The Zen Spa provides a tranquil retreat with treatments inspired by Mayan traditions, promoting relaxation and rejuvenation. In addition, guests can enjoy access to swimming pools and beach volleyball for daytime fun.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
King Suite
Max:
2 persons
44 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Suite
Max:
2 persons
44 m² 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
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Suite
Max:
2 persons
44 m² 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
Check Prices
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Getting around

A list of all available modes of transport

City Center
Playa del Carmen 6.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 8.0 mi
Cancun (CUN) 29.5 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Baggage storage
  • Locker room
  • Elevator
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Water sports
  • Cycling
  • Tennis court
  • Pool tables
  • Darts
  • Table tennis
  • Yoga class
  • Sports trainer

Guest Parking

  • Dryer

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Board games
  • Children's play area

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Spa & wellness center
  • Steam room
  • Beauty treatment
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Carretera Federal 387 Kilometro 299, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Map view
Carretera Federal 387 Kilometro 299, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Nearby
Museums
Zona Arqueologica Tulum
1900 ft
Restaurants
Punta Bonita at Rosewood Mayakoba
2800 ft
Ctra. Federal Cancun Rosewood Mayakoba

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the resort and would come back
Incredible food variety
Beautiful beach access
Inconsistent room service
Dining options vary
8.4/10
Great
Rooms
8.0
Location
8.8
Service
9.6
Dining
7.6
Guest reviews
8.4/10
based on 10 reviews
4.5/5 based on 12856 reviews
8.6
8.6/10based on 247 reviews
#69 of 260 hotels in Playa del Carmen based on Tripadvisor
George
United States of America, December  2024
9.4/10

I had an incredible stay at Secrets Capri, where the atmosphere was welcoming and the service was beyond exemplary. The clean and comfortable rooms offered great views, and the dining options were mostly fantastic. While there were a few minor issues, like some beach seaweed and occasional waits for a table, these didn't detract from the overall experience. I can't wait to return to this beautiful resort!

Rooms
9.0
Our room was well-kept, clean, and had a lovely view overlooking the pool and ocean. The king bed was comfortable, and I appreciated the included Jacuzzi tub and balcony.
Service
10.0
The service was exceptional; staff went out of their way to make us feel special, from check-in with champagne to attentive room service and housekeeping.
Location
10.0
The resort is right on the beach, and the convenient access to the water and nearby activities made it easy to enjoy our vacation.
Dining
9.0
Dining was a highlight with a variety of excellent restaurants; I particularly loved the meals at Portofino and Himitsu.
Facilities
9.0
The pool area was beautiful and well-maintained, providing a perfect spot to relax and soak up the sun.
Noah
United States of America, December  2024
8.0/10

Overall, the resort is a clean and inviting place with very friendly staff who go above and beyond to make your stay enjoyable. The rooms, while comfortable, could use a few upgrades, and the dining experience was hit or miss at times. The location near the beach is a huge plus, but we did notice some areas showing signs of age. Despite a few shortcomings, the value for money during our stay was quite attractive.

Rooms
7.0
The rooms were always kept clean and offered a comfortable atmosphere. However, they did show signs of aging in places, and some guests experienced issues with air conditioning.
Service
10.0
The service was exceptional, with the staff always ready to assist and make our experience memorable.
Location
9.0
The resort is conveniently located right by the beach, making it easy to enjoy the ocean views.
Dining
6.0
While most meals were tasty, there were inconsistencies, particularly with room service, which I wouldn't recommend.
Facilities
8.0
The pool area was well-maintained and provided a relaxing environment, though the facilities could use some updates.
John
United States of America, November  2024
7.4/10

I recently returned from a week at Secrets Capri and found it to be a decent place overall. The staff was exceptional, the location near the beautiful beach was ideal, and I enjoyed the variety of dining options. However, some areas, like the beach and certain restaurants, need improvement, and noise from the disco can be disruptive at night.

Rooms
7.0
The rooms were clean and offered a nice ocean view, but noise from the Desires disco below was quite bothersome at night.
Service
9.0
Upon check-in, I was welcomed with champagne, and the staff throughout my stay were friendly and attentive.
Location
8.0
The hotel is right on the beach, providing a stunning backdrop for relaxation, though the beach could use some restoration.
Dining
7.0
The dining experience was hit or miss; most food was tasty, although I was disappointed by the seafood menu options.
Facilities
6.0
Facilities like the pool were nice, but the cleanliness could use some attention, especially around the hot tub.
Stephen
United States of America, November  2024
8.6/10

Secrets Capri is a beautiful resort with incredible food and a stunning beach that really enhances the overall vacation experience. The service was exceptional, and I especially loved the attention to detail with the pool and beach areas. However, the room service was occasionally inconsistent, and the dining options varied in quality. The overall experience, though, was fantastic, and I definitely felt I got good value for money.

Rooms
8.0
Our room was spacious, clean, and offered a great view overlooking the pool; however, sometimes the cleanliness didn't meet the same high standards throughout our stay.
Service
9.0
Service was prompt and friendly, with staff always willing to provide assistance, though there were moments of inconsistency with room service.
Location
10.0
The resort is right on the beach, providing easy access to beautiful ocean views and relaxing walks along the shore.
Dining
7.0
Dining had its hits and misses; while some meals were excellent, others felt more like typical chain restaurant food.
Facilities
9.0
The pool area was well-maintained, and the beach was stunning, making for a relaxing atmosphere despite minor issues like seaweed.
Incredible food variety
Inconsistent room service
Kevin
United States of America, August  2024
8.8/10

I had an amazing experience at this resort, which is small and intimate, allowing you to connect with the staff and other guests. The service was impeccable, and the hotel itself was very clean and well-kept. However, the beach was not as expected with some seaweed and debris, which was disappointing. Overall, the value for money was good considering the amenities and food options available.

Rooms
9.0
Our room was clean, spacious, and offered a fantastic ocean view from the balcony. It was well-maintained throughout our stay.
Service
10.0
The service was exceptional; every team member made us feel welcomed and attended to our needs promptly.
Location
7.0
The location was ideal as it was right on the beach, though the beach area had some issues with seaweed.
Dining
9.0
Dining options were varied and delicious, and I was never bored with the food selection.
Facilities
9.0
The facilities were excellent, especially the pool area, which was well-maintained and inviting.
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Rooms and Guests2 Guests, 1 Room